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TThis award is driven by the Tourism Grading Council of South Africa, who in 2010 incorporated Universal Accessibility (UA) grading criteria for the first time in its other quality grading criteria. TGCSA will make the Lilizela Tourism Award for Universal Accessibility Experiences to businesses that are accessible for people with disabilities.

Note that TGCSA does not penalise businesses for not meeting universal accessibility criteria. However, all tourism businesses are strongly encouraged to create an environment that is fully accessible for people with disabilities.


Cape Town International Convention Centre

Western Cape
Cape Town International Convention Centre

The CTICC is a purpose-built facility and driver of the knowledge economy in Africa. Located in one of the world’s premier tourist destinations, its timely expansion bolsters its promise to deliver extraordinary event experiences to a far broader audience and provides impetus to its founding principles of job creation and economic growth. Located in Cape Town, one of the world’s premier tourism destinations, the CTICC is Africa’s leading venue for conferences and provides world-class event management services. With its expansion, CTICC 2, now operational, the centre offers a 140 855m² venue complex to make every congress, exhibition and banquet a truly memorable experience.

Tsitsikamma Segway Tours

Eastern Cape
Tsitsikamma Segway Tours

At Tsitsikamma Segway Tours we offer guided forest tours on our off-road Segway self balancing personal Transporters. These are fully guided tours led deep into the Tsitsikamma Indigenous Forest. We also offer a Seg-Seat which allows guests with walking disabilities to enjoy our full tour

Stormsriver Adventures (Tsitsikamma Canopy Tour)

Eastern Cape
Stormsriver Adventures (Tsitsikamma Canopy Tour)

Stormsriver Adventures is a professional, B-BBEE compliant, responsible tourism entity situated in Stormsriver Village. Outdoor educational activities offered within magnificent Garden Route National Park include the Tsitsikamma Canopy Tour, guided forest hikes and the Woodcutter’s Journey. In true pioneering spirit, Stormsriver Adventures introduced the Tsitsikamma Canopy Tour, the first cable sliding (zipline) of its kind built in Africa nearly 2 decades ago. Sensitively to the environmental impact, care was taken to during construction ensure that the slides and platforms would be non-invasive, with no bolts, nails or screws penetrating the trees. Rubber padded wooden blocks are also used between the cable and the trunks to avoid damage any part of the tree. A similar system is used for platforms and these cables and wooden blocks are retentioned and adjusted every year to prevent bruising of the bark and to allow the natural expansion of the tree trunk as it grows. Safety is a priority: appropriate gear is provided (full body harness, pulley, safety carabiners, gloves and helmet) and 2 trained guides accompany every group. This 2½ hour "green" activity consists of 10 slides that allows guests to experience the uniqueness of the ancient indigenous forest from an aerial perspective, over 30 meters above the forest floor! But it is more than merely another adventure company. Stormsriver Adventures remains resolutely committed to community upliftment: 90% of the staff complement are from the local area and thanks to a dynamic Equity and Skills Development Plan, several hold positions in senior management and 48% of the operating company is owned by its employees. Strong corporate values demand that active investment in their people as well as the environment and this is achieved by: Complying with environmental policies to ensure sustainable use of natural resources Collaborating with various parties in the area through partnerships and joint ventures that benefit all involved Uplifting the community through job creation Investing in the greater community by providing training for local residents to create a highly professional tourist-oriented area Providing marketing expertise for the responsible expansion of tourism to actively promote the area Maintaining and enhancing safety to conform to the highest industry standards Expanding environmental education packages by working with organizations such as Garden Route National Park Actively assisting with community fund raising projects and the development of SMMEs. An NPO was created by Stormsriver Adventures to combat poverty in the area, helping the community to regain its pride and residents to become self-sufficient through following projects: Child Welfare (School feeding system) HIV AIDS (support and excursions for those affected by the disease) Animal Welfare (vaccinations and free veterinary care) Clothing (distribution to the needy) Job Creation (skills development for unemployed youth)

Flamingo Tours & Disabled Ventures

Western Cape
Flamingo Tours & Disabled Ventures

Zipping around in a wheelchair in South African can be daunting, but at Flamingo Tours & Disabled Ventures, we strive to ensure that your unique needs are catered to, by providing a personalised private tour, taking your interests and unique needs into account and making your "Wish List" into a dream come true. We encourage other venues like hotels and attractions to become wheelchair accessible too, with help and advise from experts. Each venue we use has personally been inspected for access and comfort. Guests are always informed of any small detail that might need to be "compromised" on, so that on arrival there are no shocks and a wonderful, "best ever" experience is had, with friendly helpful people of this unique country. Visiting places, never imagined they could visit and doing things they never thought possible from a wheelchair. Ensuring that their personal interests are included in their itinerary and always going the extra mile to make dreams a reality. With comments from guests like - "Thank you for a beautiful SA experience" and "so helpful and informative, thank you" make it all worth while, to make them want to return again and again to our special country with its unique flora, fauna and peoples.


Access2africa Safaris


The Big Hole


Epic Enabled & Epic Guest House In The Western Cap


Epic Enabled & Epic Guest House

Western Cape
Epic Enabled & Epic Guest House

EPIC ENABLED specialises in accessible and family friendly safari/tours and accommodation for able & disabled travellers alike. EVERYBODY IS WELCOME and you are from all walks of life, nationalities, individuals, families, friends and groups with different abilities. We offer scheduled departure dates & private tours in South Africa as well as accommodation in Cape Town. On our ‘ONCE OF A LIFETIME’ tours you experience first-hand the amazing wildlife, stunning scenery, friendly local cultures, traditional specialties, interesting sounds, picturesque sunsets and lots more. EPIC EXPEDITIONS has been running since 1992 as an overland company. We have seen very few ‘enabled’ travellers enjoying the wide range of pleasures as an ‘overlander’. Being aware that there are many ‘enabled’ people who are able and wish to experience the same sense of adventure and thrill which ‘overlanding’ has to offer, the concept of EPIC ENABLED was born (2001). Epic Enabled is based in Cape Town and has a beautifully designed fully accessible Guest House in Noordhoek, established in 2010. The EPIC GUEST HOUSE provides the perfect getaway opportunity for a holiday in Cape Town either before, after or independently of our Kruger Safaris.

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