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PPatricia Chiloane is a passionate and dedicated ambassador of Mpumalanga province. She is a descendant of landowners, who have lived in the area of Bushbuckridge for generations. When she initially conceptualised Serurubele Boutique Hotel, the MBA graduate’s goal was to create a tourism ecosystem to benefit everyone in the small town. Her other goal was to elevate Bushbuckridge on the tourism map.
The land on which Serurubele Boutique Hotel is built has been in her family for four generations. The hotel’s name, Serurubele, is derived from the SeSotho word for butterfly, the small insect that is endemic to the Lowveld. As visitors walk through the hotel, they are immersed in the story of the region. The hotel’s 16 luxury rooms are punctuated with pictures of the Lowveld butterflies, paying homage to the natural splendour of the area.
Chiloane’s philosophy is to make a lasting impression on all visitors, and works hard with her team to make one’s stay at Serurubele Boutique Hotel a unique experience of luxury and comfort. The hotel is especially well located for travellers to the Kruger National Park and all the neighbouring private game reserves, who are seeking the comforts of a luxury hotel, while also experiencing the grandeur of the bushveld. The iconic panoramic route leading to the beautiful Canyon, Gods Window, Potholes, and the Gorge Lift Company is within the vicinity of the hotel.
Serurubele Boutique Hotel opened its doors in 2018. The hotel is surrounded by the beauty of the lush mountains and the neighbouring Kruger National Park. The hotel is ideal for lone travellers and group tours alike. Chiloane’s vision for Serurubele Boutique Hotel was for it to offer something for everyone. The 300-seater conferencing facility, a 200-seater restaurant, the Monarch Beauty Spa, the glorious garden, private swimming pool, and roof top, all cater to different users, be they individuals or groups.
Chiloane employs local people at Serurubele Boutique Hotel. The team is made up of passionate, professional and loyal people who are always eager to serve. The staff are also trained according to international standards. At the height of the COVID-19 pandemic, it was the hotel staff that kept it going, despite salary cuts and other challenges. Chiloane and her team are now looking to capitalise on the growing trend of lone female travellers. They are forging ahead with creating a safe haven for them, in line with the safety requirements of such travellers.