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SSouth African Tourism (SA Tourism), through its business unit, the Tourism Grading Council of South Africa (TGCSA), launched an initiative to support graded establishments in the COVID-19 hotspot areas as identified by President Cyril Ramaphosa on 14th December 2020.


Following the identification of the “hotspot” districts and the confirmation of a second wave and a new variant of the virus, around 565 graded establishments across the Nelson Mandela Bay, Sarah Baartman and the Garden Route municipalities will benefit from a technology solution called the Automated Data Capturing Solution (ACDS) which will assist establishments with real-time registration of guests.


SA Tourism CEO, Sisa Ntshona, was excited by the capabilities of the ACDS and the benefits that come with the solution.


“As part of Phase 1 of the ACDS, every establishment through a unique QR code will be able to capture the details of their guests which may assist with the tracking and tracing process when positive cases arise in the region.”


Ntshona visited three establishments in the three municipalities today, where the SA Tourism provided graded establishments in the hotspot areas with sanitiser dispensers and information to create awareness and educate travellers regarding the need for compliance to protocols in place to fight the pandemic.


“Our graded establishments are on the front line of the pandemic as they welcome guests both local and international to their establishments,” said Ntshona. “They need to be equipped with the necessary tools to create awareness, and at the same time ensure that safety protocols and compliance are adhered to.”


“The assistance of the sanitiser stations and marketing material will also go some way to alleviating costs that many of these establishments have to carry to ensure that compliance and safety regulations are met,” added Ntshona. This support package is meant to assist establishments to spread the message of keeping safe and being responsible when travelling during the festive season.


“We will be rolling out this tech solution and support package to all our graded establishments over time as one of the many benefits associated with being a graded establishment,” concluded Ntshona.




For media enquiries, please contact:

Altaaf Kazi at South African Tourism       

Tel: 082 553 9595

Email: OR



Media are invited to join SA Tourism CEO, Sisa Ntshona, and provincial tourism authorities to the launch of a COVID-19 support initiative for all graded establishments in the hotspot areas.


Photo and Interview opportunities will take place at the following establishments on 23 December 2020:


ESTABLISHMENT:       Isango Gate Boutique Hotel

ADDRESS:                   23 Bournemouth Street, Summerstrand, Port Elizabeth

TIME:                          10h00



ESTABLISHMENT:      Guest Lodge On the Edge

ADDRESS:                   Off the N2, Thornham, Stormsriver

TIME:                          13h30



ESTABLISHMENT:      Knysna Wayside Inn

ADDRESS:                   Pledge Square, 48 Main Road, Knysna

TIME:                          16h30



All Covid-19 Protocols and Compliance will be adhered to at these media opportunities.




Enquiries: Altaaf Kazi – 082 553 9595 or

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