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15 February 2011

World Travel Awards 2010: Africa & Indian Ocean

South Africa held its own at the 2010 World Travel Awards in the Africa & Indian Ocean category.

Game viewing at the award-winning Shamwari Private Game Reserve. Game viewing at the award-winning Shamwari Private Game Reserve.

Customer care and professionalism of African tourism has come a long way in the years since the World Travel Awards started. - Graham E. Cooke, founder and President of World Travel Awards

The World Travel Awards recognises tourism companies, organisations and destinations that have excelled in their particular fields. South Africa did exceptionally well at the 2010 awards, showing that as a destination we are still at the top of our game.

The World Travel Awards where established some 17 years ago and are referred to as the 'Oscars' of the international tourism industry. The awards were created to raise the bar in terms of customer service standards in the tourism and hospitality sectors around the world.

The 2010 World Travel Awards for Africa & Indian Ocean saw South Africa walk off with a number of key awards: Sun City, in the North West province, won the title of Africa's Leading Family Resort; Johannesburg's Sandton Sun was lauded as Africa’s Leading Convention Hotel; and Shamwari Private Game Reserve was given kudo's as Africa’s Leading Conservation Company and Leading Safari Lodge.

In the luxury sector, the Arabella Western Cape Hotel & Spa was nominated as Africa’s Leading Luxury Hotel, and Last Word Long Beach was voted as South Africa’s Leading Luxury Beach Hotel. In the business arena, Westin Grand Cape Town Arabella Quays was the winner in the Meetings & Conference Hotel section.

South African Airways (SAA) also did well and was awarded the accolade of Africa’s Leading Airline. Local budget airline, 1Time, was voted as Africa’s Leading Low-Cost Airline and Africa’s Leading Online Tour Operator.

'The awards are committed to raising the standards of customer service and overall business performance throughout the international industry,' says Graham E. Cooke, founder and President of the World Travel Awards. 'Customer care and professionalism of African tourism has come a long way in the years since the World Travel Awards started.'