Passengers enjoy free Wi-Fi at South Africa's nine major airports
This complimentary service is provided as a value-add to enhance the passenger experience at each of the company’s airports. – Unathi Batyashe-Fills, group spokesperson for the Airports Company South Africa
The group spokesperson for the Airports Company South Africa, Unathi Batyashe-Fills, says: ‘Our free Wi-Fi was introduced in October 2013 at our network of airports (nine in total) and we had a soft launch in November 2013.
Users of the service providers have either 30 minutes of Wi-Fi connection or 50MB of data available at no charge. This complimentary service is provided as a value-add to enhance the passenger experience at each of the company’s airports.’
She says the service is primarily targeted at travellers who need to connect with business contacts or family and relatives via email when they land at the airports. ‘The user simply enables Wi-Fi on their smartphone, laptop or tablet, connects to the Wi-Fi service, performs a one-off registration, and they will have 30 minutes of free access (or up to 50MB) available for their use,’ she says.
Passengers can access Wi-Fi at the airports through the Always On Wi-Fi hot spot via tablets, laptops and phones that are Wi-Fi enabled or those with a Wi-Fi network card.
The airports offering this service are: OR Tambo International Airport in Johannesburg; Cape Town International Airport; King Shaka International Airport in Durban; Bram Fischer International Airport in Bloemfontein; Port Elizabeth International Airport; Upington International Airport; East London Airport; George Airport; and Kimberley Airport.
In addition, the Airports Company South Africa recently launched a free airport app. Batyashe-Fillis explains: ‘As a company that facilitates close to 35-million passengers a year, we are constantly seeking ways of enhancing service offerings. In addition to facilitating airline and parking reservations, the app puts the airport in the pocket of passengers by providing them with convenient tools to find shops and restaurants; airline, travel and traffic information; weather reports; and customer care details.’
The app also synchronises with the Gautrain timetable so passengers are able to easily plan their route. The Airports Company app is available for download on Android, Apple IOS and Blackberry (with the exception of Q and Z devices).