In its latest report, the UNWTO, the United Nations agency responsible for the promotion of responsible, sustainable and universally accessible tourism, reflects on worldwide industry trends during 2013, predictions for 2014 and tourism growth in the long term.
Online ticketing, maximising profitability and spend, developing staff, and making the most of marketing were some of the key themes at the inaugural Attractions Management in Southern Africa conference held in Cape Town this week.
Increased interest from international media, a pan-African offering and a more concerted focus on meetings were some of the key features of INDABA 2014, South African Tourism’s CEO Thulani Nzima told journalists at a final media conference for Africa’s biggest travel trade show.
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