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13 September 2013

South Africa’s finest tourism entrepreneurs honoured at the Lilizela Tourism Awards for their globally benchmarking work

Cape Grace The award-winning Cape Grace

The Lilizela Tourism Awards herald a new beginning in recognising and rewarding tourism players who have made excellence in tourism the minimum standard. Minister of Tourism, Mr Marthinus van Schalkwyk.

The inaugural Lilizela Tourism Awards national winners were announced earlier this evening at a sparkling function held at the Tshwane Events Centre and attended by the who’s who of the tourism industry. These inaugural awards celebrate the best of the tourism industry’s service records and act as a benchmark for excellence across the tourism sector.

“The Lilizela Tourism Awards were created to honour the outstanding contributions of tourism establishments and individuals who are driving innovation and delivering quality service and products. All of the winners – provincially and nationally – have not only set the standard for global excellence, but they have also demonstrated why our country continues to be one of the most frequently visited by tourists from all over the world,” says Minister of Tourism, Mr Marthinus van Schalkwyk.

“Our visitors from abroad as well as our local travellers have had fantastic experiences, and this is reflected in the Service Excellence category where visitors were encouraged to vote. In addition, the Tourism Grading Council of South Africa’s star grading is working to ensure that our accommodation establishments are on par with global offerings – all contributing to phenomenal traveller experiences,” he says.

“I am incredibly proud to be part of an industry that has such high standards and impeccable service excellence records. Over the last few months, we have been privy to some exceptional entries all of which show the level of detail establishment owners go to ensure visitor experience is comfortable and reliable. This is what sets our country and its offerings apart from the rest of the world,” adds van Schalkwyk 

More than one thousand submissions were received across all but two of the categories, that being ETEYA and the Minister’s Awards. The latter is a completely new addition and was introduced specifically for the inaugural launch while the ETEYA finalists were announced earlier during the year at INDABA.

The Minister’s Award is a distinct category from the other Awards. This particular award was made, and will continue to be made, at the sole discretion of the Minister of Tourism. It seeks to honour recipients who have made a noteworthy local and global contribution to tourism economically and socially. The Minister’s Award is considered the crème de la crème of the industry and one that everyone in the sector should aspire to receiving.

“The Lilizela Minister’s Award came about in response to my heartfelt need to acknowledge excellence in our tourism industry,” says van Schalkwyk.

The award was presented to Mr Jabu Mabuza for his exceptional contribution to the tourism sector. Mabuza has played a leadership role in Tsogo Sun, which he has helped to build into one of the top gaming and hotel groups in the world, interalia as chief executive officer (CEO) and, today, as deputy chairperson of the board.

He was appointed to lead the SA Tourism Board in 2003, contributing his wealth of private-sector experience, strengthening and enhancing the partnership between government and industry in order to deliver on the tourism promise. He helped to grow this industry into a major contributor to economic growth and employment, and always did so in a wise, dignified and level-headed way. H lead the organisation through the tough times of the 2008/9 financial crisis, and during the victorious delivery of the best FIFA World Cup ever, in 2010.

He is  also well respected as chairperson of Telkom, in which role the media have dubbed him “Mr Fixit”; as president of Business Unity South Africa (BUSA), from which base he continues to engage with government on the collective implementation of the National Development Plan; as trustee of the Worldwide Fund for Nature (WWF), and the list goes on. On the international stage, he continues to play a leading role as South African representative on the World Travel and Tourism Council (WTTC) board.

The other deserving winners across the categories are:

1.     Service Excellence in Accommodation

ESTABLISHMENT

Star Grading

Category

Province

Atlantic Point Backpackers

4

Backpackers

Western Cape

Charlotte House

3

Self-Catering

Western Cape

Villa Lavaya

5

Self-Catering

Western Cape

Kruger Park Lodge

4

Self-Catering

Mpumalanga

The Hyde All-Suite Hotel

4

Hotels

Western Cape

Cape Grace

5

Hotels

Western Cape

Town Lodge Nelspruit

2

Hotels

Mpumalanga

Road Lodge Bloemfontein

1

Hotels

Free State

Pumula Beach Hotel

3

Hotels

KwaZulu-Natal

The Last Word Constantia

5

Guest House

Western Cape

Sherewood Lodge

3

Guest House

Gauteng

Three Rivers Lodge and Villa Anna Sophia

4

Guest House

Gauteng

Keurbooms Lagoon Caravan Park

3

Caravan & Camping

Western Cape

Dibiki Holiday Resort

4

Caravan & Camping

Western Cape

Grand Dédale Country House

5

Country House

Western Cape

Dune Ridge Country House

4

Country House

Eastern Cape

Hyde Park Villas

4

Bed & Breakfast

Gauteng

Earthbound B&B

3

Bed & Breakfast

Western Cape

Zambezi Point

3

MESE

Gauteng

Emperors Palace Convention Centre

4

MESE

Gauteng

Tanda Tula Safari Camp

4

Lodge

Limpopo

Tintswalo Safari Lodge

5

Lodge

Limpopo

Umlani Bushcamp

3

Lodge

Mpumalanga

2.     Entrepreneurship (ETEYA)

Establishment/Product name

Province


Citi Hopper

Western Cape


3.     Sustainability (Imvelo)

CATEGORY: Best Social Involvement Programme

Country/Province



Large Establishments




Turtle Bay Beach Club

Kenya



Small Establishments




Gorges Lodge (1st)

Zimbabwe



Bomani Tented Lodge (1st)

Zimbabwe



CATEGORY: Most Empowered Tourism Business

Large Establishments




Garden Court Hatfield

Gauteng



Small Establishments




Protea Hotel Bloemfontein Central

Free State



CATEGORY: Best Single Resource Management Programme – Water

Large Establishments




V&A Waterfront

Western Cape



Small Establishments




Mosetlha Bush Camp & Eco Lodge

Gauteng



CATEGORY: Best Single Resource Management Programme – Energy

Large Establishments




V&A Waterfront

Western Cape



Small Establishments




Three Trees At Spioenkop

KwaZulu Natal



CATEGORY: Best Single Resource Management Programme – Waste




Large Establishments




CSIR International Convention Centre

Gauteng



Small Establishments




Edge of Africa

Eastern Cape







CATEGORY: Best Practice - Economic Impact

Large Establishments




Riverside Sun Resort

Gauteng



Small Establishments




Gorges Lodge

Zimbabwe



Special Judges Recommendations




Platter Golf (Pty) Ltd

Western Cape



Garden Court South Beach

KwaZulu Natal



CATEGORY: Best Overall Environmental Management System

Large Establishments




Leriba Hotel & Spa CC (1st)

Gauteng



Cape Town  International Covenvetion Centre (1st)

Western cape



Small Establishments

T&T Bed & Breakfast

KwaZulu Natal



CATEGORY: Investing in People




Large Establishments

Garden Court Hatfield

Gauteng



Small Establishments

Garden Court Ulundi

KwaZulu Natal



4.     Universal Accessibility

Establishment/Product name

Province

Mobility Award

One & Only Cape Town

Western Cape

Winner

5.     Minister’s Award

Mr Jabu Mabuza

To view the full list of the national finalists and for images, please visit www.lilizela.co.za

For further information contact

National Department of Tourism

Trevor Bloem

Email: TBloem@tourism.gov.za

Tel: 012 444 6000

Ministry of Tourism

Melene Rossouw                                                                               

Email: mrossouw@tourism.gov.za                          

Tel:  021 465 7240

South African Tourism

Thandiwe Mathibela at South African Tourism      

Tel:+2711895 3000                                      

thandiwe@southafrica.net                                  

Website www.southafrica.net

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